β€” Get In Touch

Let's Start a Conversation

Have a question about a fragrance, an order, or just want to say hello? We'd love to hear from you.

We usually respond within 24 hours

Send Us a Message

Fill out the form below and our team will get back to you shortly.

Call Us
Visit Us
Lahore, Pakistan
Business Hours
Mon β€” Fri 10:00 β€” 19:00
Saturday 11:00 β€” 17:00
Sunday Closed
β€” Common Questions

Frequently Asked Questions

How long does shipping take?
Orders are typically delivered within 2-4 business days across Pakistan. You'll receive a tracking link via email or SMS once your order is dispatched.
Are your fragrances long-lasting?
Yes! All our perfumes are formulated as Extrait de Parfum (35% concentration) and last 8+ hours on skin. Attars are even more concentrated.
Can I return or exchange a product?
We offer a 14-day return policy on unopened products in original packaging. For hygiene reasons, opened fragrances cannot be returned.
Do you offer Cash on Delivery?
Yes, COD is available across Pakistan on orders up to Rs. 20,000. For orders above this amount, we require prepayment via bank transfer.
Are your products authentic and natural?
Absolutely. We use 100% natural ingredients sourced from Grasse, Florence, and the Middle East. Every batch is handcrafted in small quantities for quality control.
Can I place a bulk or wholesale order?
Yes, we offer special pricing for bulk orders and corporate gifting. Please reach out via WhatsApp or email with your requirements and we'll get back to you promptly.

Pando Support

● Online

Hi! How can I help you today?